Service Overview
IT infrastructure management service (IMS) focuses on proactive administration and management of technology, information, and data. The desktop, networking, storage, data, security, and cloud-based services are all included in its scope, in addition to the people needed to keep everything running well.
Frequently Asked Question
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What service do you provide?
We offer a range of IT services including network setup and maintenance, server management, cloud computing, cyber security, software development, web/application development and maintenance, development /database maintenance, technical assistance, etc. Contact us for more information.
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How do you protect my data?
We take the security of your data very seriously. We use advanced security measures such as encryption, firewalls and intrusion detection systems to protect your data from unauthorized access.
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What type of technical support do you provide?
We provide efficient technical support via phone, email, and live chat, Monday through Saturday, 8:00 a.m. to 6:00 p.m. EST. Our team of experienced technicians are ready to help you with any issues you may have.
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How do you handle service interruptions and downtime?
We have processes in place to minimize the risk of service disruption and downtime. In the event of a breakdown, our teams intervene quickly to restore service as soon as possible.
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What is your data backup and disaster recovery policy?
We have a comprehensive data backup and disaster recovery policy, including regular data backup and cloud storage. We also perform regular disaster recovery testing to ensure our systems are always ready for any eventuality.
